NATIONAL SKILLS
DEVELOPMENT PROGRAMME (NSDP)
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Business English for Customer Service Agents

Course title: Business English for Customer Service Agents
Training reference code: ICT-62
Enterprise: Accenture Services (Mauritius) Ltd  
Training Provider: Soft Skills Consultants (Mauritius) Ltd
Tentative Start Date: March/April 2023
Duration: 2.2 months
Eligibility: Completed School Certificate, as from 18 years old
Other: None

 

 

CONDITIONS

  • A person is not eligible to participate in NSDP if he/she is: (1) Employed, (ii) A student, (iii) A Degree holder, or (iv) Currently placed under any Government Skills Development Schemes (For e.g. YEP, ISDP, WBTW, DTP).
  • A person is allowed to participate in NSDP only once. Applicants are not allowed to swap course within NSDP.
  • Registration is for the course only and not for the whole programme. Applicants who wish to be considered for other courses would need to register for each course.
  • Applicants are required to check their email regularly for training offers under NSDP.
  • Applicants may be called to go through an interview/selection process to gauge their motivation and willingness for the training programmes.
PERSONAL DETAILS

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HIGHEST LEVEL OF STUDY COMPLETED

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OTHER INFORMATION

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CONDITIONS

DECLARATION

I confirm that I am presently unemployed and not a student. I am neither a Degree holder nor a qualified professional in a qualification equivalent to degree level. I am not placed in any organization as trainee or apprentice. I undertake to inform the HRDC, immediately, in writing or by email in case any of the above status changes.

I declare that the details furnished above are true and correct to the best of my knowledge and belief and that I undertake to inform HRDC of any changes therein, immediately. I understand that it is an offence to give false or misleading information or to conceal any information on this form.

I authorize sharing of the information furnished in this form with other stakeholders relevant to NSDP.

DISCLAIMER

I agree that the HRDC has no obligation to enroll me for any course under NSDP, nor to run any course as advertised.

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