NATIONAL SKILLS DEVELOPMENT PROGRAMME (NSDP)
An initiative of the Ministry of Education and Human Resources,
Tertiary Education and Scientific Research
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Introduction to call centre agents

Course title: Introduction to call centre agents
Training reference code: ICT-46
Enterprises:  Services Plus Monde (SPM Ltee)
Training Provider: Athena Training and Consulting Services Limited
Tentative Start Date: December 2020
Duration: 3 months
Eligibility: SC

CONDITIONS

  • A person is not eligible to participate in NSDP if he/she is: (1) Employed, (ii) A student, (iii) A Diploma/Degree holder, or (iv) Currently placed under any Government Skills Development Schemes (For e.g. YEP, ISDP, WBTW, DTP).
  • A person is allowed to participate in NSDP only once. Applicants are not allowed to swap course within NSDP.
  • Registration is for the course only and not for the whole programme. Applicants who wish to be considered for other courses would need to register for each course.
  • Applicants are required to check their email regularly for training offers under NSDP.
  • Applicants may be called to go through an interview/selection process to gauge their motivation and willingness for the training programmes.
PERSONAL DETAILS

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HIGHEST LEVEL OF STUDY COMPLETED

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OTHER INFORMATION

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CONDITIONS

DECLARATION

I confirm that I am presently unemployed and not a student. I am neither a Diploma/Degree holder nor a qualified professional in a qualification equivalent to diploma/degree level. I am not placed in any organization as trainee or apprentice. I undertake to inform the HRDC, immediately, in writing or by email in case any of the above status changes.

I declare that the details furnished above are true and correct to the best of my knowledge and belief and that I undertake to inform HRDC of any changes therein, immediately. I understand that it is an offence to give false or misleading information or to conceal any information on this form.

I authorize sharing of the information furnished in this form with other stakeholders relevant to NSDP.

DISCLAIMER

I agree that the HRDC has no obligation to enroll me for any course under NSDP, nor to run any course as advertised.

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